Refund Policy
When and how you can get a refund for Zipple services.
Company formation (LLC $990, C-Corp $1,250)
- Before we submit your filing to the state: full refund.
- After submission: the state filing fee and registered agent fee are paid to third parties and can't be refunded. We refund the rest of the package price for any part of the work we haven't started, such as the EIN application.
- If a state rejects a filing because of our error, we correct and refile at no cost.
US office and address
Our search fee is refundable until we present office options to you. Deposits and rent paid to an office provider follow that provider's contract.
Bookkeeping ($250 per month)
- Cancel any time. Cancellation takes effect at the end of the current billing month.
- We don't refund partial months. If we haven't started work on the first month, we refund it in full.
Tax filing ($950 per year)
- Before our CPA starts preparing your return: full refund.
- After preparation has started but before filing: 50% refund.
- After the return is filed: no refund.
- If a penalty results from our error on a return we prepared, we work with you to request penalty relief at no extra cost.
Financial consulting ($250 per hour)
Cancel or reschedule at least 24 hours before your call for a full refund. Sessions cancelled later or missed are not refunded.
How to request a refund
Email we@izipple.com with your name, company and the service. We reply within five business days, and approved refunds go back to the original payment method within ten business days.
Contact
Zipple
25 1st Ave SW, Ste A, Watertown, SD 57201, USA
Email we@izipple.com with any question about this policy.